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\"No one else has reported this problem.\"
User Greg Enos (email@example.com) posted:
I can't think of any difficulty I have encountered in life that multitudes
of others have not found first. I'm not clever enough to come up with
genuinely new problems. Just last week, Mercury employees told my team that
no one else had ever reported the particular WR bug that was keeping us from
getting any work done. But when we got hold of an experienced engineer, we
found that he was intimately familiar with the bug because it was extremely
common, and he had a fix for us.
I keep track of the names and e-mail addresses of knowledgeable Mercury
engineers and ask _them_ questions when I ******ly need prompt answers.