I have recently started using Test Director in my company and everytime I try to generate a document I receive an error "You must close MS word before generating your document" though no word document is open. Is this a configuration problem? Could some one please tell me how I can get over ride this error.
The default for text in Outlook is MSWord. That might be why it is open. Also depending on which version of TD you are using, when you generate a report you may get two Word documents opened, one of them will be empty.
Success is the ability to go from one failure to another with no loss of enthusiasm.
~ Winston Churchill ~