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  1. #1
    Junior Member
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    VA
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    Doc Generator error

    Hi,
    I have recently started using Test Director in my company and everytime I try to generate a document I receive an error "You must close MS word before generating your document" though no word document is open. Is this a configuration problem? Could some one please tell me how I can get over ride this error.
    Thank you,
    Curio

  2. #2
    Senior Member
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    Jan 2002
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    Re: Doc Generator error

    Word is likely open. Check the running processes and kill Word.

  3. #3
    Moderator
    Join Date
    Mar 2004
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    West Coast of the East Coast!
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    Re: Doc Generator error

    The default for text in Outlook is MSWord. That might be why it is open. Also depending on which version of TD you are using, when you generate a report you may get two Word documents opened, one of them will be empty.
    Personal Comment

    Success is the ability to go from one failure to another with no loss of enthusiasm.
    ~ Winston Churchill ~


    ...Rich Wagner

  4. #4
    Junior Member
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    Jan 2005
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    Re: Doc Generator error

    The problem has been solved. The issue was with Microsoft Outlook.
    Thank you EAS and Rich for the help.

 

 

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