I am new to test director.can anyone tell me how unlocking passwords for users is done using admin rights? Also what are the instances in which passwords get locked out??
Re: User passwords
What do you mean by "unlocking passwords"?
Users can change their own password, if allowed to, by using the Tools / Change Password menu item or the Customize / Change password function for older TD versions (refer to the TD user guide: Getting Started).
Admins can set the password of any existing user in the Site Administration module (refer to the administration guide: Site Administration).
Admins can disallow users to change their passwords by setting user groups permissions for a given project (refer to the administration guide: Project Administration).