I am suppose to be conducting a Test Director training for bunch of Business Analyst, Release coodinators. The application that we are going to be using TD at least for now is a Loan Processing System and my goal for the training is geared more towards processes. I want at the end of the training for attendants to see the value of using TD and how it could improve our testing management methodology. For example, we have had situations where some do not want to write a test script but just want to adhoc test and log a defect. These are some of the issues.
What other topics can be useful to this type of audience?