Performance problems with TD 8.0
Since we have upgraded our projects from TD 7.2 to 8.0, we have been experiencing problems during login/logout and just normal use where TD will "hang" for anywhere from 30 seconds to 3 minutes. Eventually it releases and the user can continue working. We run TestDirector by itself on a webserver and use an Oracle backend which is located on another server. Mercury attempted to blame it on the automatic defect mailing functionality, but that problem was supposed to be fixed with SP2 and we are still experiencing the problem.
This occurs randomly; 15 users can be using TD and only one of them be locked up. Some days I don't get any reports of the problem and some days people are constantly complaining about hangups. During the hangups, the OTAServer process on the server is sometimes using 80-90 percent of the CPU, and sometimes only 1 - 10 percent. There is no apparent pattern. Has anyone else experienced anything like this?
Re: Performance problems with TD 8.0
Yeeah, having the same for the past week. More than that, it crashes every 2 hours due to the same OTAServer process... Mercury support could provide no solution, just trial and error suggestions... We try to restart automatically the OTAServer process each time it uses 50% of the processor.