Hi to all. I've four machine that work with the web client of test director. 3 of this cannot create word report, only one of this can. So I try to install it on another machine and all work fine.
Now I try to re-install it on one of the 3 machine, but the site don't respond to client. On another machine, with a domain user works, with another don't.
Can you tell why it works in this way?
I am not able to understand your Test Director network..
But in a perfect environment, you will have installed Test Director on a server. Now remember this is a 100% dedicated machine only to be used to run Test Director as a service.
And now you can use the "http:" link to the Site Administrator from any client machine on your network. And I would think as long as you have MS Word installed on all your client machines there won't be any problem.
Its always recommended to keep the Test Director service separate on a dedicated server.
If you have access to Mercury KB, check there for more information.