I am looking for some suggestions on how to avoid entering duplicate defects into TD. We have made use of the numerous fields available to narrow down the searches. We still though have a hard time narrowing down the list of defects when we want to see if a particular bug has already been entered. What we want to do is come up with a naming convention that will help us when we do the search.
Re: duplicate defects
Setup sending e-mails for "NEW" defect reported in TD , to concern developers/tester that way people will know that it is already reported
Also try to Divide your application in to various functional categories that you can think and use that to narrow down your defects & avoid duplicates
Login to TD Admin > go to project entities > expand the Tree and highlight defect module expand it and highlight User field > create new field " functional categories " and go to the list and enter all the Functional categories in that list so it will be available for selection when any one reports a defect.
For example you add your application functions category like:
Need more Requirement Clarification
Data warehouse issue