Database Password Issue
I just became the TD administrator, and the previous administrator forgot the DB password. To reset at the Site Administrator Page, I need the old password. Does anyone know how the password can be reset if you don't know the old one?
Re: Database Password Issue
You need to open a service request with Mercury to do this per KB article 18376. As an admin you should get yourself a support site login so you can search the official forum and KB...and to open service requests.
Nobody should respond with the steps to do this.