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setup mailing server to test director
how to setup mailing server to test director ?
Re: setup mailing server to test director
A little more info would be useful. What version of TD? I use 7.01 and have overcome several e-mail headaches.
Setting up the automatic e-mail notification in TD is a multistep process. 1. The "mercury.ini" file on the server should be verified for the proper e-mail protocol (smtp or mapi) and such. 2. At the server, use the Administrative Utility feature to assign an "e-mail time interval" to EACH project. This interval can only be set in whole hours - cannot be set to .5 to indicate every half hour. 3. Within the application, select Customize Project and logon to each project with the admin user id. Select Configure Mail from the options on the left. The resulting dialog box contains two tabs - Fields and Condition. With the Fields tab selected, Assigned To and Status usually are already listed in the "on change of" box. Add any other fields as necessary (e-mail will be sent upon change of ANY field listed here.) Select the Condition tab. Each user is listed as well as the all-inclusive Detected By and Assigned To options. Select a user and the "Send Mail on" box is visible. Select either the "All Defects" box (any change to designated fields for any defect in this project will trigger an e-mail to that user) or Click the Condition button and set specific conditions in the same manner as filters are set throughout the system. The "Detected By" and "Assigned To" option allows you to indicate an e-mail should be sent to the Detectee or Assignee when the designated fields are changed (you don't have to do each user if you use these options).
A couple of things to watch out for: If the e-mail protocol is SMTP, the "admin" user ID MUST have a valid e-mail address established. If the Application and the Database do not reside on the same server, this can cause communication issues. I had lots of problems with my app server being able to "redirect" (I think that is the term Net Support used) e-mails through the mail server after they had "heightened security" and were blocking unknown senders.
Hope at least some of this helps.