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  1. #1
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    HostIDs and Permanent License Keys

    Is the Permanent License Key strongly dependent on the HostID submitted to Mercury? It is because we planned to change the server we will install the Controller, but Mercury already sent the permanent license keys for the old HostID. If we will install the permanent license keys to the new server (with a different HostID), would it still work?

    Thank you!

  2. #2
    Moderator JakeBrake's Avatar
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    Re: HostIDs and Permanent License Keys

    Mercury now handles this via Service Request. Please contact Mercury.

  3. #3
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    Re: HostIDs and Permanent License Keys

    You will need to ask Mercury either via a Service Request or via your sales rep to transfer your Mercury licenses to the new server. After completing a decommission form they will generate a new license key for the new server based upon its hostid. It is good practice to keep a record of the hostid upon the license keys have been generated.

  4. #4
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    Re: HostIDs and Permanent License Keys

    Hi Guys!
    Thank you very much for you help :-)

 

 

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