In the Load Runner controller, I clicked the "Errors" link to see where my scripts were failing. Guess what? I could only see the bottom half of the dialog box when it appeared on screen. Somehow, Load Runner has given this dialog box a negative y coordinate, so the title bar appears above the screen. Hence, I cannot drag the dialog back down to view its content.
What is the easiest way to reset the screen coordinates for the dialog boxes in Load Runner? We cannot reinstall the software at this time.
change your screen resolution to a higher resolution. I have observed this issue happen when multiple users with different types of screen resolutions connnect to a common controller using remote desktop (or similar) technology. Aside from the issue of whether the connection to the remote controller is allowed under a particular users license agreement (which in most cases it is not), what has happened is that one user is using an exceptionally high resolution remote desktop connection and they were the ones who last brought up the controller error window. This reesulted in the last legitimate placement for the window being in an area where others could not see it our grab the window "handle" to move it to other areas of the screen.
Resolution? Start a remote desktop session with higher resolution and then grab the window handle and move it to another section of the screen. But, before you do this, read very explicitly the sections of your organization's negotiate license agreement, or the as-shipped license agreement if you don't have a custom license agreement, to determine if your use falls with acceptable use for your organization. The wording is pretty unambiguous in the standard license agreement. I make no claims on wording if you have a custom license agreement.
Update: We were unable to get this proposed solution to work. The problem is that the window always appears above the top of the screen, which is the 0 coordinate in every resolution. Hence, the window always stays in the same place regardless of the resolution we select.
Is there a settings file or a location in the Windows registry that contains the screen coordinates for these windows?
You will have to contact HP support for that insight on window widget locations.
Note, if you are using Remote desktop be sure and read very carefully your license agreement before contacting HP support.
If this is not on a remote desktop session, then have you considered cabling up a second monitor for a short period and having an extended desktop where one monitor is on top of another, allowing an app to be larger than the physical screen and therefor providing the ability to grab a widget handle and resize the base LR screen to see the whole widget?
Clicking twice on the errors link in the controller Run tab usually resets the position of the errors window regardless of it being moved to a unviewable area. I can only guess that you found a new (unwanted) feature (read:bug)