1. What version of LoadRunner (LR) or PerformanceCenter (PC) are you using? (specify which tool LR or PC)
2. What is the protocol you are recording?
2.1 If .NET, which version of .NET does the app require?
2.2 If .NET, which version of .NET do you have installed?
2.3 If OracleNCA with Oracle Forms Server, please list the version of Oracle Forms Server. You can get this info from the main Oracle Form when launched - Help -> About
3. If HTML - are you using HTML-Advanced with URLs or,
4. If URL mode:
- Concurrent groups, or
- Without Concurrent groups?
5. Which LoadRunner/PerformanceCenter feature (FPs) or service packs are you using?
18.104.22.168 with Build 3189
6. VuGen Recording - are you using Old or New Recording Engine?
7. You must list here the specific Licensed Vuser type for your specific issue AND the license amount you have for your Vuser protocol(s) - per the example below No response to this question or N/A are not options) If you are using a cracked or hacked version, list as "CRACK".
Web & Multimedia: 5400
Network Bundle: 10
Database Bundle: 10
Oracle E-Business Bundle: 10
Network Access Bundle: 2
SOA Bundle: 210
GUI Bundle: 8
8. Is your support/maintenance contract current and active?
9. What platform(s) (PCs) and Operating Systems (Windows-XP, etc.) are being used for load generators and controllers? Include version and service packs (SP1 or 2, etc.)
Windows 2003 Server SP2
10. If you have filed a service request with HP/Mercury, what have they told you at this point with respect to your issue?
No and N/A
I've recorded and edited and played back a number of workflows using vugen, and found the thumbnail feature to be helpful. The bad news is that when our IT group pushes out a reminder to run a desktop PC cleanup routine, and I select OK, it deletes a lot of temporary files. It appears the thumbnail files originally recorded are being wiped out by this process as well.
I will, of course, learn by the 8th time not to run this, but was wondering: is there is a way to direct viewgen to store its thumbnails somewhere else, or with a different extension? It is possible the cleanup tool thinks .INF files are worthy of the trashcan, so I'll look into options for making it NOT delete these files.
When you start to record the script, the "noname#" script gets created in the Temp directory. Even when you eventually rename your script to something, that temp folder still holds those files. I suppose you might be able to move that entire file folder to the directory structure your "named" script resides. I'm not sure if any created pointers in the database will need to be repointed to the newly stored location vs. your user's temp directory.