I will be soon handling a new engagement where the client wants us to assist them upgrade from LR8.1 to 9.5. The client is bit of novice as far as performance testing tools are concerned, and I *might* need to handle this without live support from HP.
I was just wondering whether there exists any <font color="red"> formal guide or checklist</font> for the whole procedure. I am getting myriad tips and tricks from all over the Net, but what I am looking for is a well organized and all inclusive checklist-sort-of-thing.
Please help if anyone has anything of this kind.
Yes i have gone through the installation manual.
But there are some more steps required which are not mentioned in the manual.
Also - i have the following questions:
1. Do we have to uninstall LR 8.1 completely before installing LR 9.5?
2. If yes, then what happens to the old 8.1 licenses? Do we lose them?
3. Do we have to purchase completely new license for 9.5 or does the old license get renewed?
4. Does HP provide any formal guidance for this upgrade procedure? If you have any such document, can you please forward them?
5. Also, does HP provide any free support services (like installation help and all) after purchasing LR 9.5 from them?
(1) Addressed by the upgrade instructions
(2) Addressed by your license agreement, support and maintenance agreements
(5) When HP/HP Var sells LoadRunner support and maintenance is typically included in the sale. It would be very unusual for this not to be the case, a deviation from a standard practice that goes back a decade. As such, the purchaser will have access to HP support.
Note, if you are on Continent X and your client is on continent Y, then you will be unable to assist them with this process as the license agreement from 5.x on expressly forbids remote access to the controller. With 9.x an adjustment was made to the license agreement to allow for remote access within the same site as that which is hosting the controller.
If you need remote access off site, then you need PerformanceCenter and not the standard controller. if you will be accessing the instance from a different continent/country then you will need PerformanceCenter with Global licensing.