iam trying to record xml format report.
while iam recording io got error.

"Microsoft office excel encountered aproblem and needs to close " with send, dont send buttons. but the Excel sheet is not opened and not recorded.

1. What version of LoadRunner (LR) or PerformanceCenter (PC) are you using? (specify which tool LR or PC)
(LR 8.1)

2. What is the protocol you are recording?

2.1 If .NET, which version of .NET does the app require?
2.2 If .NET, which version of .NET do you have installed?
2.3 If OracleNCA with Oracle Forms Server, please list the version of Oracle Forms Server. You can get this info from the main Oracle Form when launched - Help -> About

3. If HTML - are you using HTML-Advanced with URLs or,
(indicate yes/no)

4. If URL mode:
- Concurrent groups, or
- Without Concurrent groups?(tried with this)
(indicate which)

5. Which LoadRunner/PerformanceCenter feature (FPs) or service packs are you using?

6. VuGen Recording - are you using Old or New Recording Engine?
(indicate which)

7. What kind of LoadRunner license do you have -
- Subscription,
- Perpetual,
- Permanent/Unlimited
- Virtual User days, or
- Evaluation?
(choose the one that fits your license model - (substitute your answer here))
Virtual User days
8. If subscription, is subscription current or expired?
(substitute your answer here)

9. What platform(s) (PCs) and Operating Systems (Windows-XP, etc.)? Include version and service packs (SP1 or 2, etc.)

10. If you have filed a service request with HP/Mercury, what have they told you at this point with respect to your issue?
(substitute your answer here)

Thank you in advance.