<font color="blue">When users connect to a Quality Center server for the first time, they see the Quality Center components download to their workstations, a progress bar showing up in their web browser for each component being downloaded. This only happens the first time they connect, however, and they never need see it again.

However, I have a customer who notes that, when they connect to their Quality Center server via Internet Explorer, my company's QC integration components download every single time they connect. This does not seem to be the behavior of QC for all 3rd party company's integration components so I am wondering:
<font color="green">[*]When a client makes a browser connection to the QC server, how does the QC server know if &amp; what files there are to be pushed out to the client for download? </font>

TomG </font>