Create automatic emails whith an additional fields
I can't find an answer to the next problem :
I added a new fields in creation of defect. This field is used to indicate the contact person for a report.
- I want an email sent automatically when a defect is created whith this contact. Is it possible to customize this email ? Because I want to add in the email, the list of defect already attached to this contact.
- I also want to send automatically this email to this contact when the status is "Closed"
How to do it?
(Sorry for my bad English, i'm french [img]/images/graemlins/smile.gif[/img])
Re: Create automatic emails whith an additional fi
I don't think it is an issue with not understanding your question.
It is probably more related to the fact this questions has been asked more than a couple of times in this forum. A simple search of 'customizing emails' would return a wealth of threads to search through to find your answer