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Notify person by email when new defect is created
QC Version 9.0
Problem details - Notify person by email when new defect is created
What searches you have tried - "email", "e-mail", "notify", "traceablity"
One of our system administrators would like to be notified each time a defect is created for a specific project.
I have looked at the "Set Traceability Notification Rules" in the Customize Project. I am not able to understand how to add a new rule.
I also looked at the Configure Automail in the Customize Project .Also unsure how to make that work.
Would someone please advise me of the best way to handle this in QC?
Thank you in advance,
Re: Notify person by email when new defect is created
Ok let's start with what you are comfortable using.
Notification Rules and Configuring Automail don't always make sense. Have you thought about controlling this with code in Workflow?
Look at page 271 in the QC Admin manual. Sending e-mail through workflow. There is an example that you may be able to tweak to meet your needs.