How to graph defect turn-around times? ...
We're using QC 8.2. I've been asked to create a graph using QC that was described as, "development mean time to fix, or how long it's taking development to turn-around our defect fixes."
I've already customized the defect aging graph, and that seems to be working well. But I think what I want now is roughly the same thing, but slightly more specific.
I think defect aging looks at the full time for a defect from open to close. I think I want something a bit more restrictive, like open to fixed?
Thanks very much in advance!!