We are using QC to enter new defects. There is a system defined field called as 'Status'. Does this status field keep track of how many times defects are Re-rasied?
This count will help me to generate report of re-raised status.
Re: Query regarding Status field for entering defects
How will QC know that it is duplicate defect or not..??
To my understanding , the QC admin should have to define one more value for the status field say "Duplicate" which can be used as identifier to track them.Then again unless the tester or developer(in most cases) or even the defect co-ordinator updates ths status , it is not possible.
I have not customization of QC, so those who did that may be able to help you out..