I have a user who is experiencing problems pasting text from Word into a test step in the Test Plan in QC 9.0 patch 18. The paste takes a long time, and sometimes hangs her QC session.

Other users in her department have no such problem. The only difference I have found so far is that she is using an HP laptop (oh, the irony!) while everyone else is using IBM machines, which means her disk image is different. As it turns out, most of us are on Word version 10.6829.6830 SP3 and she has an earlier build: 10.6826.6825 SP3

These are both on Windows XP Professional using IE 6.0.2900.2180, for what it's worth.

I'm trying to convince the desktop team that it's worth a try to upgrade her Office install to see if that fixes it, as nobody has any better suggestions.

Has anybody else run in to this?