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Customizing Bug Status privileges for Test team
I have been assigned to customize the Bug status assigning privileges for Tester group, Project Manager group, Developer group and Client Tester group.
We have the following Bug statuses:
I have assigned the following privileges to the groups mentioned above as follows:
1] NEW - Assigned by TESTER when a bug is found and is reported.
2] OPEN - Assigned by TESTER to a bug with status = NEW
3] INVESTIGATION - Assigned by PM to a bug with status = OPEN and he investigate the bug
4] FIXED - Assigned by DEVELOPER to a bug with status = INVESTIGATION which is fixed by developer.
5] VERIFIED - Assigned by PM to a bug with status = FIXED is verified by PM and has been found that the bug ceases to exist.
6] RETEST - Assigned by TESTER to a bug with status = VERIFIED is been tested by the TESTER for checking the fix.
7] EXPLAINED - Assigned by DEVELOPER/ PM for the bus with status = NEW / OPEN and the bug is not a bug actually, can say that it was rejected or will be done in future.
8] PENDING - Assigned by TESTER when a bug is not to be tested at present because of some dependencies module to be coded or so i.e. from status = EXPLAINED to PENDING.
9] CLOSE-FIXED - Assigned by TESTER to a bug with status = RETEST has been found fixed
10] CLOSE-WITHDRAWN - Assigned by TESTER to a bug with status = EXPLAINED is accepted by him [tester].
11] CLOSE-QUEUED - Assigned by TESTER when a bug is not feasible to be fixed. Say if client wants some changes but it is not possible at present and we want to do the changes in future i.e. from status = EXPLAINED to CLOSE-QUEUED.
I have assigned the privileges at group level.
At present Tester and Client Tester group have the same privileges.
But, what i have to do is whenever the Client Tester group logs in a bug the Tester group can change the status of such bug like Project Manager group can do to the bug status reported by the Tester group i.e. the Tester group has teh already assigned privileges and in addition that of the Project Manager group.
Hope the above content is understandable.
Can any buddy help me out with any idea?
Re: Customizing Bug Status privileges for Test team
One suggestion I can see is change CLOSE-QUEUED to CLOSE-DEFERRED because this is the feature you may be able to add in the future.