How to customize email generation from Defects mod
My requirement is to configure email for defects such that,
I want to assign a defect (populate Assigned To field) to a specific person when a particular defect field values changes (BG_USER_05) and also based on the time the defect is logged. Need to also send an email to the respective person.
If BG_USER_05 = "Performance",
check if the time the defect is logged is <5PM EST then I want "Assigned to" be populated as "User1"
I want "Assigned to" be populated as "User2"
Also want to send an email to User1 or User 2 whoever the defect is assigned to