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  1. #1
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    QC 9.2 - Only one project does not login.

    Hi,

    I including my team is able to successfully login to all the projects but one. That particular project after hitting the 'Login' button, shows the top nav of the next screen (<back>, <forward>,Tools, Help, Logout) and still remains in the login page. Clicking the 'Login' again gives an error saying the user is already logged in.

    But none of us are able to get to the next screen which is after logging in.

    The QC logs do not show any errors even when run in DEBUG mode.

    Any help?

    Thanks..
    ..

  2. #2
    Advanced Member cgrzelka's Avatar
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    Re: QC 9.2 - Only one project does not login.

    You may have the Welcome screen pop-up somewhere on your Windows desktop. Iconize all windows to make it visible.

  3. #3
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    Re: QC 9.2 - Only one project does not login.

    Yes I confirmed that the welcome screen is not blocking it. Infact, I checked the box "Don't show this again" when it first came up so it doesn't show everytime I login.

    From the QC logs, I noticed that its struck at "GetTreeNodeValue" after "GetCommonSetting".

  4. #4
    Advanced Member cgrzelka's Avatar
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    Re: QC 9.2 - Only one project does not login.

    Did you use the data-hiding filter feature ? When you use that feature and filter on an item that is later deleted, QC may be stuck.

  5. #5
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    Re: QC 9.2 - Only one project does not login.

    No I did not.

  6. #6
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    Re: QC 9.2 - Only one project does not login.

    All,

    What worked finally is that I copied the whole project using 'Create Project' option and it is fine. The root cause however is unknown.


    Thanks!!

 

 

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