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SendDefect Email failing QC11
We are sending an email everytime the 'assigned To' value of a defect changes using the standard SENDEfect function in the workflow code. This works fine for a few days then stops working. The error and warning message is below. Any ideas what these mean and how to resolve. We have tried using the automail functionality with the same result. works fine for a day or so then errors each time. A restart of the ALM service will fix but oviously not something we want to keep doing
The error is 'Failed To mail the specified entities'....Failed to send the message via mail server 'exchangerelay.prod.xxx.gov.au;No provider for SMTP; No provider for SMTP;
Before this error we get some warnings which read
Failed to add fields of BUG #357 to xml Suspected field to cause the problem: [HAS_OTHERS_LINKAGE].
Re: SendDefect Email failing QC11
You need to install SP 2. Change java heap size and set mail interval to 10 sec