Monitoring defects in QC v10.0 by time modified
I am looking for a way to check if any defects have been assigned to the defect manager within a specific time period so that I can meet the SLA. The closest thing I can see in QC to do this is via the modified field, which can be filtered by day, month, year etc, but I am looking for something lower level than this e.g. Assigned in the last two hours. Does anyone have any idea how/if this can be done?
I have used this query in PVCS tracker, but maybe this is just a limitation of QC - I hope that someone proves me wrong.
All help appreciated.
Re: Monitoring defects in QC v10.0 by time modified
You could add code to the WorkFlow script. When a defect is assigned you could put code to calculate how long since it was created, then modify the value of another field (SLA = Meets, or SLA = Did Not Meet.
The just use the built in reports to see how many Meets and how many Did Not Meet.