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I have the following Query regarding licensing with Quality Centre.
Over the years we have changed, up and down, the number of QC licenses we have with HP
Currently the licenses tab of site admin is showing more licenses than we are currently paying for though.
What should be the mechanism for keeping the number of licenses displayed in the licenses tab with the amount we are currently paying for.
We have never been given a new license file to load to the Licenses tab when we have renewed licenses or changed the number.
Does the number automatically update in the Licenses tab as the licenses expire?
Re: QC Licensing
Great question. HP licensing can be very tricky especially since each product licensing seems to differ. First, unless you most update the license in QC it will not update automatically. If you have purchased additional licenses then HP should have sent you an email with instructions on how to request the new one. If you would like to update your license open a ticket with HP and provide your SAID number and they will send you a new QC license file.
The way licenses display in the license tab is a little tricky. A full QC license will appear as 3 separate licenses: 1 Defect, 1 TestPlan-Testlab and 1 Requirement. You can also purchase a single defect or requirement license.
So if I have 35 defect, 10 testplan-testlab and 10 requirement licenses that translates to 10 full licenses and 25 defect licenses. (For those of you fact checking I intentionally left out BPT licensing.)