A user got married, wants her name changed. In the admin tool it look like I can change her Full Name, email address, and phone number. But the User Name field appears to be read-only.
Will I need to make her a new account? I'd prefer not to as then she will have a history of things associated with two different user accounts. I suppose I could go back manually and reassign everything.
If you start changing (falsifying) history data you are
1) not letting her cope with the fact she had a life before marriage (she might think different, but imagine she gets divorced one day ...)
2) potentially creating furhter inconsistencies: If s.o. wanted to see who logged on to your AUT in the past, they will see the old account, but won't find the corresponding one in QC. This is not better, is it?
1) is much more important, of course. [img]/images/graemlins/wink.gif[/img]