We can't open Outlook attachment types within QC. This error is given:
"Command Line argument is not valid. Verify the switch you are using"
Where is the file association set? We previously could open .msg file types without error but can't any longer.
I know there have been previous posts on this subject but without a definitive solution so I was hoping there maybe more up-to-date info. around.
We are using QC version 18.104.22.168 with patch level 15
Many thanks for any help.
Are you able to open other files without having any issues?
Yes, all other attachment types open without problems.
Attachment handling in Quality Center is ALL done by the client. It's almost never ever anything to do with QC (one minor exception is attachment of URLS - they must follow the RFC rules)
File associations are set in Windows from windows Explorer:
Tools > Folder Options >> File Types
... just another Tester ...
I've checked the File Types settings in Windows Explorer and they're set correctly. Bizarrely when an outlook msg is first attached to a defect in QC, outlook will open it without error. The error only occurs once it is saved to QC.