this might seem an odd question but wondering how others manage their licensing.
We are fairly new to QC and currently have a project going that is implementing a test capability team with QC and SAP TAO as our tools.
Currently the intention is that when other projects which to use QC they will request access via the team and identify how many licenses they require and wether Defect only or Full. The issue we have is how to manage our pool of licenses.
From what I can see we can allocate a quota to each project but not specific licenses so say a project has 3 full and 2 defect licenses. We cannot actually specify that and have to give them a quota of 5. This means they could actually be using 5 full licenses concurrently. makes it difficult to manage when we will have mulitiple projects running at one time all wanting to use a differying combination of defect and full licenses.
Plus to make things more difficult we have a couple of business areas that want to have guaranteed the use of 2 full license's for BAU work. We have set them up a project with the quota but again have to set it to 4 as want 2 full and 2 defect. Can't specify that they have licenses x and y.
Seems to me that we have to purchase more licenses than we really need to ensure that all projects get the access they want. Is there no way to better manage the allocation of licenses?
Full license's access everything and Defect licenses access defect area only.
But when you allocate quota's to the projects you can't specify say 3 full and 2 defect just 5 in total.
Therefore if you have say 10 full licenses and 10 defect licenses the full license's get used up first.
Yes you can setup users so they have defect only access but if a project has 5 full licensed users and 5 defect licenses users they can still only have 5 people on at one time.
Just very hard to manage licenses at our end when different groups are leasing or paying for their licenses and we only have a limited pool of licenses.
Defect only is a seperate license you can purchase. Users can then be setup to only have access to the defect area. This is just done in the Tools>Customize>Module Access area. You actually set the groups rather than the individuals to specify which modules they can access.
We have 30 or so Developers and the only module they need access to is Defects. We have Full Licenses for our testing team and additional Defect Licenses for our developers.
I created a user group title Developers and restricted them to change rights for defects only.
Then I changed the module access for the developer group to Defects Only.
When a developer logs in, they only see the defects module and only use a defects license.
This means they can never utilize a Full License.
If you have 10 Full Licenses and 5 Requirement Licenses, put the users who only require access to requirements into their own user group, then restrict them in the Module Access screen.
Having said that -your issue it seems is determining the roles within each of your project groups and just why they need access to QC.
In our world, the business does not have unrestricted access to Quality Center - all reporting back to the business is done by our BA's and QA's. If they require access to Quality Center for viewing data, you can have several PC's they can remote into, each set up with different licensing configurations.
This means that instead of utilizing 20 licenses, they utilize 4 (one on each PC). If the business needs the PC's for a specific period of time, they reserve it as a resource in Outlook (or any other resource manager).
That's an interesting solution.
Are you sharing credentials on the 4 'view only' machines or do you have a stack of users in the Viewer group, and have access to QC controlled by the network? (hence the shared machines).