I've been given the task of installing and being the administrator to QC 10. The installation went fine. It appears to me that being an admin on QC is almost a fulltime job setting things up. Are there other QC admins out there that only support QC or are their duties split.
Fred, I know what you mean. Technically I'm supposed to be 50% QC Admin duties and 50% testing.
However, lately my QC Admin role has taken up quite a bit of my time and it seems to grow with new projects, project customizations and increased user access requests/questions. I'm hoping it will settle down once the "newness" of using it subsides.
While I have been working for Businesses that are Vendor partners with HP, IBM and Microsoft, my opinions and advice is my own.
The solutions provided are either sourced from my own scripting libraries or from a quick Google Search.
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I believe you are right. I have another question, where does the QC admin pay rate in the QA/Software testing environment?
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This would depend on the organizational Size and How much experience you have. I would say on the Average I would not expect a QC Admin to make more than 65 - 80k a year (rate per hour $40 - $60 c2c) with 5 years Experience. Medium Size Company doing Only QC Admin work. That is if they only know and are doing QC Work.
It is also based on where you are and how well you can negotiate your contract.
We used to split the admin duties among QA Engineers. One reason was it was a small installation, but the reason to keep it in QA rather than given to IT was QC admin being aware of testing needs was really helpful. This helped not only for customizations but to develop some helpful scripts too.
Once you have Quality Center up an running, everyone is trained and is settling down -your job becomes 0.5% easier.
I am the Site Administrator for our company, also Automated Test Engineer (Scripter), QC Trainer, QA Tester and I make a mean cup of coffee.
One thing to remember about Quality Center - Less is Best.
If you have numerous requests from management to change this, add this, delete this -review them very carefully.
We Established a review comittee for ALL requests for changes to Quality Center in order to keep the changes to an absolute minimum.
1. Once you start changing workflow scripts, upgrading and patch installs can become a nightmare.
Not to mention, if something goes wrong you spend hours looking through the scripts to correct the error.
2. Try to cram too many fields in a screen and the User becomes frustrated with having to enter all that information. Keep it to just what is required to test the project and provide the correct metrics for reporting.