We are considering doing the upgrade from version 9.2 to version 10. I've been able to run the Quality Center Upgrade Assessment Tool on all of our Quality Center Servers. The tool never verifies without failing. Some strange DB Permissions error that HP doesn't seem to have an answer for. I was wondering if any other QC Admins here have gone through the upgrade process, and what types of issues do you encounter. Thanks for your input.
We have just completed the upgrade from 9.0 to 10 and it was a pain. First issue was migrating the DB's to SQL2005. Upgrading the schema db does not update the db_constring values at all so I had to do that manually. We couldn't get QC to even install in a test environment without SA either. The assessment tool is pretty much worthless in my opinion. You’re better off setting up a test environment and fixing the issues as you move forward.
We also moved the object repository from the DB to the file system which caused more issues. You can't use a mapped drive during the install, only takes local C: or a UNC. The “verify and repair” tool fixed the DBID.XML but I had to update the schema with the new repository location by hand.
I have yet to successfully run the Upgrade Assessment tool. It will run through many of the verifications, then throw an exception error due to a DB permissions issue. HP has really screwed the pooch with this one. It is our sincere feeling that an "upgrade" should not break your current schema, and force you to fix post-upgrade issues. I've also heard of instances were requirement type data is lost in the conversion, and has to be fixed after upgrading. This would be a nightmare for us with the amount of production data we currently have. We've always kept our object repository out on a network fileshare so at least we won't be dealing with a move from the DB.
I was forced to downgrade the jre's on the servers from 1.6 to 1.5_17 just to get the stupid Assessment tool to run. Needless to say, I'm not feeling too confident that an upgrade is the way to go.
Funny, HP beat me over the head with that assessment tool through 3 tickets I had opened up for the upgrade. It never told me anything useful nor was HP able to give me any answers that I needed. I'd ask one question and get an email response asking me 8 questions that had nothing to do with the issue at hand. Had to figure it out for myself.
However... After all the hoops to jump through the upgrade is worth it. They have made vast improvements to the requirements module that we're very excited about.
I thought the version control features were pretty useful. We don't employ any of the Business Process Testing components, so these aren't really a selling point for us. I've just started to get 9.2 implemented, (and accepted) by our department. I'm worried the additional learning curve would throw everyone into a tizzy.
Apparently the Assessment Tool will "Fix" things in your schema that allow the upgrade to go smoother. This is the dumbest process I've ever attempted. For the cost of Quality Center, the upgrade should be darn-near seamless.
I had 27 projects and from start to finish the upgrade took 4 hours. Each DB was run through the repair process then upgraded. This does not include the copy of the DB's to a SQL2005 server which took 30 minutes.