Changing Password of User that Runs QC
I do not know if this applies to QC but it certainly applies to TD 8.0 ...
Customer runs TD 8.0 as user Administrator. They changed Administrator password. TD does not recognize this and when they rebooted, it tried to run with old password and couldn't start services.
I don't want to try it on QC but does anyone know if the same applies to QC? If the user that runs QC has its password changed, QC stops working (RPC / DCOM error). If so, why the heck would QC not be written to recognize a change of password and adjust accordingly?
Re: Changing Password of User that Runs QC
Are you using JBOSS as the application server? While installing QC, if you are using JBOSS, it asks you for he username, password and domain of the user who will be used to run the QC service. If you leave it blank, the user currently logged in to the system is used to run the QC service. Otherwise also usually people use the same user credentials.
Now if you change the password for this username, you should go to Start -> Run -> services.msc. Go to the Mercury Quality Center. Double click. Change teh password for the user there and restart QC services. I am not sure if the password changed for the password will automatically be changed for this service as well. But if it is not changed automatically, this is what you have to do.