I'm working on a presentation on managing people, namely managing testing teams during especially stressed times.
I'd like to build the presentation around real life/based on real life stories of good/bad management of specific situations.
I'd appreciate hearing about your good/bad experience both as manager and team member, during your career.
I'm specifically interested in stories where big change was (or could have) been caused by relatively minor actions-both for the better or for the worse .
I've already have some stories from my own experience , of course, but I'd rather have it way more varied than this [img]/images/graemlins/smile.gif[/img], .
Thanks a lot in advance ,
(and I promise to mention this distinguished forum in the presentation's credits [img]/images/graemlins/cool.gif[/img]
In my 14 years in software testing I have one time that stands out most in my mind for the lousy management experience. Sitting at the computer with the project manager and two developers trouble shooting an emergency production issue. I was in the middle of conducting distructive reads out of the production transient data queues to identify where the data it getting corrupted. One wrong key stroke and I would loose the customer data on this realtime system. My manager walks up and repeatably demands that I give him status on the issue, with no regard to what I was in the middle of. Since I did not response until after I had done the sync rolls back into the queues on the data, he felt it nessicary to chew me out for not giving status when asked.
Best management expierance was getting backed up by my Sr manager when dealing with another Sr manager that had put changes into the production system without letting the downstream systems know that they were going in. The changes had caused the reprocessing of production data after the needed changes to the downstream systems were in place.
Thanks a lot for your post.
The lousy management experience sounds indeed like something I'd like to talk about in my presentation - since this could have easily been a different experience and a better one ...