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Online Survey QA methods
Hello all. Part of my job involves QAing online surveys my company designs and fields. I was wondering if anyone knew of any good resources for information on best practice QA methods for online surveys, most specifically related to skip pattern testing. I rarely let issues get thru to clients in the final product, but when they do, it 9 times out of 10 involves skip patterns. So I'm looking for a better way to document/test/etc. online survey skip patterns to ensure that I'm not missing issues. Any and all help would be appreciated. Thanks.
Re: Online Survey QA methods
While I was busy with erasing and reflashing my PDA that I am testing, I did a google search. I found this link that might be helpful to you.
I wanted to check myself because I didn't understand the term "skip patterns for a survey" as I haven't used that term before when I took a course in Research Methods. This coursework included how to write survey questions, test on the general public and then analyze results. So I was interested in your question.
Good luck with your project.