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Suppose a company has a inhouse for soft
ware development, and the users are its are its own people (ie the companies staff). In
such a senario the company need to go for
professional test engineers , or it can rely on the user for testing the software.
Re: Right choice
It is not necessary to go for external testing engineers. Company could be able to acquire the test engineers and build up a testing and QA team within company. Mentor of this team will be reporting directly to the management. Management will have th flexibility to out source the testing also. From my experience there are chances of developers/project managers influencing the testing team to deliver the project in time. Major trend is that the Development time is eating up the testing time. Ultimately project won't be properly tested because of time constraint in delivery.