I don't understand - don't people know what QA is... ? It happens to me often that someone says: 'Huh, working as a Q&A, ah?' .. do they thing it has to do something with Questions and Answers agency or what.. ???
JoNy. You have stumbled across a huge problem out in the laity:
don't people know what QA is... ?
<font size="2" face="Verdana, Arial, Helvetica">You are correct, sir. It's a huge problem even within long-lived organizations.
There is always confusion between "testing" and "QA".
There is always dismissal of QA value to a project prior to test execution.
There is often an assumption that just any ol' person can be plugged in to do the QA function.
There is a perception of QA as an entry-level stepping stone, rather than a career path.
Educating those we work and interface with always should be part of the QA role. Talk about the value added. Talk about preventing defects vs. finding defects. Talk about customer satisfaction. Talk about the cost of defects. Talk about project risks. Talk about measuring successes and failures. Talk about best practices. Talk about quality is everyone's responsibility.
I just used 'QA' in conversation as often as I could. It wasn't her fault she was OK'd into a job she wasn't qualified for, the mentality of the whole company was that way - go where you want and figure it out as you go. She had been there since college and didn't know any better. Despite the challenges of being in such a dysfunctional workplace, she turned out to be one of the best bosses I ever had. She quit to stay home with her kids and I moved on shortly after. So, you could say we both reallocated ourselves.
Agreed as to your counterpoint. Happy days...and sorry for the book. [img]images/icons/smile.gif[/img]