Hope someone can advise. The company I'm with only uses the most basic of bug tracking software, my fellow testers there want to change this, we don't have a test manager to fight the corner, so we are going to have to put a case forward ourselves. First of all we have to start it as a project, with the scope all lined out before we go all guns blazing, asking for test director and the like. Does anyone have any experience or ideas how start this process off, making a valid and cost effective case for proceeding with the project?
BTW I'm based in Britain
My advice would not be to take the cost effective case because my experience is that it does not cut costs. Tracking systems are management tools. These help people better organize their assignments. This will make people more efficient and effective but may not save money.
I would compare them to Microsoft Project. It does not save money really but allows people to organize their workload.
Cheers mate, you are probably right. Although I can definately see some cost cutting areas, for example training. When I first started testing, I was sat in front of test director and told to check out all the scripts and do dummy runs on them, needless to say I was up to speed on how the system worked quite quickly, at the moment my current company takes a while (3 months) to train new starters because of the lack of documentation.