I am currently looking for some general information in this area of IT. Some general background on me: I am currently a support desk supervisor for a software product at a small public software company in the USA. We do have a software QC department but they seem to miss many problems. As a result prior to the release of the fixes I test the product to make sure it does work. This testing method is the old fashion way of by hand and observance and logic.
I have found that I am quite good at finding issues.
In the past I have taken several types of programming courses. I feel programming is ok but to do it full time might not be of interest to me. I am also familiar with working with databases and several reporting types of software (crystal and Access). I am also one of those types of individuals that seems to pick up on things and then excel at them to an expert level in at a quick pace
The questions I have are as follows.
1. What type of future is there in this area?
2. Do you see outsourcing a potential issue?
3. What types of glass ceilings exist?
4. Where can these types of positions lead to?
5. I am currenlty located in the New York City Area specifically on Long Island, what types of salary ranges are there in this area? If no one knows what is a good source to find this information out.
6. In support there is usually a life expectancy before burn out, does one exist in the QA field?
7. I read about automated testing software, what would be the best way to get experiance in it?
Any help in these questions or other information would be appreciated.
It sounds like you or someone needs to suggest to your QC department that they need to add some processes to their methodology. It appears that too many defects are getting into the field and their testing seems to be lacking a test coverage strategy.
Success is the ability to go from one failure to another with no loss of enthusiasm.
~ Winston Churchill ~