I'd like to learn more about user acceptance testing -- how to plan for it, how to carry it out, how to talk to business users who are not technical people. Can readers suggest books, white papers, or articles on this subject?
Thanks, I did try searching online first, both within QAForms and on Google. 'User acceptance testing' and 'acceptance testing' bring up mostly websites for U.S. or U.K. companies selling testing services or training, not what I'm after (I'm in Australia). Searching for 'UAT' finds words like 'evaluate', also not very helpful.
I suspect there is some good information on UAT in more general books about software testing. I was hoping that readers have a favorite resource they could point me to. Guys?