Story Telling in Quality Management
Whenever I take sessions on any topics of Quality, I find it easy to retain the attention of the class and also communicate the concepts. Also, people do not forget the concepts when I explain a concept with a story.
My question to the forum is
1. Can we share stories in Quality Management?
2. Is there a distribution list anywhere on Stories in Quality Management?
3. Any website which has story examples related to quality management?
Thanks in advance,
Re: Story Telling in Quality Management
This link: http://catless.ncl.ac.uk/Risks, or its USENET equivalent, comp.risks has many stories about "quality challenged" events, not just software related, that can give you a wealth of stories. www.stickyminds.com has news events of companies that have come a cropper.
I, too, use stories in classes, mainly my own "war stories" and I agree, they are a good way of getting a point across.