My question might sound a bit stupid, but can someone give a definition (or diffrences between) of QA and QC. Is Quality Assurance more technical or document oriented? Is Quality Control is more a procedural process? Should QC be done before QA, or vice versa?
If I read the vocabulary in the QAI study book correctly;
QA - The set of support activities (including facilitation, training, measurement and analysis) needed to provide adequqte confidence that processes are established and continuously improved to produce products that meet specifications and are fit for use.
QC - The process by which product quality is compared with applicable standards, and that the action taken when nonconformance is detected. Its focus is defect detection and removal. This is a line function; that is, the performance of these tasks is the responsibility of the peple working within the process.
(NOTE: I do not have permission to reproduce the QAI glossary. Any errors typo's here are mine alone.)
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