How do you evaluate graphics / design in your operation?
I'm sure we've all come across a graphic or a design element that we hate for whatever reason. Do you flag it? Does anyone listen? Or are you just shot down and told that it is 'a design element' with no reasoning for the lack of change?
We've received tons of comments regarding dealing with developers, but what about the other side of the office - Graphic Design?!
What exactly do you mean by graphic design? We have a proffesional graphic desiner who's doing all the web applications design, we're getting loads of comments\issues\feedbacks from customers asking for changes in interfaces - Some accepted and some rejected.
About design standards - well that's why I'm here - Making sure that the standards fulfiled and comply with the requirements. We mostly use the Microsoft design standards unless other is required.
I am mostly ignored. But sometimes I am able to make the point so strongly they have to listen. It's very tough to do, since even the experts admit this is to a certain extent subjective. But I've found that by having books on my shelf that illustrate my point helps alot. Then it's not just *my* opinion.
This is specially important when u r checking for conformance in the layouts ... we had a QA person that would take out a ruler and measure distances between pics and report a big when it was even a milimeter apart .....
Small imperfections in layout can be worse than large ones.
An experiment was performed once where a pack of cards was altered so that the 2 or hearts was black instead of red.
The pack was then dealt out quickly (all 52 cards turned over) in front of the subject so that each card was briefly visible once.
The subjects were then asked how they felt.
Most (I can't remember the figures) subjects reported feeling 'uneasy', 'uncomfortable', or 'strange'. A small number even reported feeling physically sick.
None of the subjects were able to explain exactly why they felt so negatively about a pack of cards.
Tiny and almost imperceptible defects in screen layout, colour and style can have a worse effect than glaring misaligned fields!
P.S - one of my favourite free-ware GUI test tools is the windows taskbar (or office shortcut bar) - you can drag it (but not drop it) anywhere on the screen and the resulting outline can allow you to spot fields and controls that are just one pixel out of alignment with relative ease.
I will say something and even write it up. (Which reminds me I have to write a few up on this same issue )I figure if it is unappealing to me then it is probably unappealing to someone else so I point it out. If it is justified by some reason great, but at least it is documented.
I figure if you have the courage to get out of bed in the morning, then how bad can the day be.