OK, so we are on the last day of the year once again.

It’s the time when we look back at what we did and review if we are happy with what we’ve achieved. Some of us will go even further and make a New Year’s resolution list with all the things we want to change and achieve during this year that’s about to start, but…

When we get back to work on Jan 2nd and we want to start with our “new resolutions” we understand that we still need to continue handling the same projects we started a couple of weeks ago with the same people and the same attitudes we dealt with up to now.

Then someone calls us and complains about a decision you made two months ago...Now what?