My knowledge on this topic is not great, as I'm used to testing product software, however now I'm working on corporate stuff and part of my remit is to review current OAT capabilities and processes. But why can't I find any good resources on this topic?! I have googled OAT and Operational Readiness, and not got anything really useful I can educate myself with. Also been through my considerable book collection, no mention. Can anyone point me anywhere? A colleague has produced a draft process and I want to do my research, rather than just sign it off.
The concept of OAT is to ensure that the System as well as the operational support staff are ready for the System to go live. What this means varies from org to org but essential stuff would be properly tested software/system, Operational manuals, Monitoring Software config, and any other required knowledge support as required.
As for process doco in general no such beast should exist, this will be driven by your own organisation and what they consider as a process to determine operational readiness, as this varies from org to org. To put it simply you need peer review from all the relevant stake holders of the system status and associated info/support systems/staff etc.