I am new to testing and this website, so pardon the ignorance. We all have to start somewhere, right? Right?
I work with a company that develops touchscreen ordering software. Ie - walk into a convenience store or deli and order your food through a series of touchscreen prompts. We are integrating this technology with cash, credit, and web-based versions. Currently, the testing I am doing involves simply running through the program and finding things that "dont look right." Work that perhaps a chimp could do. is there any more sophisticated techniques we could use? I like testing and would welcome getting myself more "technical" for future job prospects as well. Any ideas for me to start. All the testing websites are referring to terms that are foreign to me, due to my lack of experience and expertise.
Thanx in advance for your assistance.
Re: newbie stuff
What are some of the terms you don't understand? Maybe some of us can define them for you.
Also, you might consider buying one of the books on web testing. The first three listed on this page - http://www.qalinks.com/Books/Web_Testing/ - are probably the most popular.
Re: newbie stuff
Each type of testing presents its own "fun". Touch screens are no exception. Here are a number of ideas to consider:
</font><ul type="square">[*]<font size="2" face="Verdana, Arial, Helvetica">1 - Are there any "hidden" buttons anywhere on the screen? The corners are a good place to do some experimental tapping.</font>[*]<font size="2" face="Verdana, Arial, Helvetica">2 - What happens if an icon/magic spot is tapped repeatedly?</font>[*]<font size="2" face="Verdana, Arial, Helvetica">3 - What are the likely errors or confusions that a non-technical user would experience? How would they respond after committing one of those boo-boos? Example, I didn't really mean to do that and want to go back to that screen that I just completed and change my answer.</font>[*]<font size="2" face="Verdana, Arial, Helvetica">4 - Are there and short cuts or windows built in by the developer? While this would tie with #1 above, it is also a separate issue. Maybe the screen has to be touched in two places at once or in multiple places in a certain order.</font>[/list]<font size="2" face="Verdana, Arial, Helvetica">
Think like a user. Think maliciously. Not that a user would be purposely malicious (though there are those who would). But a user who is (or imagines themselves to be) technically competent may present special challenges to the software also.