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  1. #1
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    Customer Quality Driven Test Strategies

    Hi all

    Looking for some material related to Customer Quality Driven Test Strategies with some case studies

    Thanks
    Avijit Panja

  2. #2
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    Re: Customer Quality Driven Test Strategies

    Avijit,
    How do you think that Customer Quality Driven test strategies might differ from the types of testing in which we are all envolved?
    In My opinion, I think that we all strive to improve the quality of our software for the customer.
    Personal Comment

    Success is the ability to go from one failure to another with no loss of enthusiasm.
    ~ Winston Churchill ~


    ...Rich Wagner

  3. #3
    Moderator Joe Strazzere's Avatar
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    Re: Customer Quality Driven Test Strategies

    Avijit_Panja,

    Customer Quality Driven Test Strategies? I don't believe I've ever heard that term used before.

    Where did you hear this term? Do you have a definition?

    http://www.allthingsquality.com/2010...ou-driven.html
    Joe Strazzere
    Visit my website: AllThingsQuality.com to learn more about quality, testing, and QA!

  4. #4
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    Re: Customer Quality Driven Test Strategies

    This is one of Topics on Step In Forum.
    Refer to the link http://www.stepinforum.org/stepin-su...speakers.html.
    I too had the same question how different this is from other type of testing as all them lead us to delivering quality product for Customer.
    My Understanding from the Topic is that, How and when can we involve of our customer on all different phases of Software Life Cycle apart from Requirement and UAT.
    Getting Customer Involved early and getting feedback from them on regular basis which would help us in delivering better Quality Products. That is what topic speaks of I feel. Please let me know your thoughts on same.


    Thanks
    Avijit Panja

  5. #5
    Moderator Joe Strazzere's Avatar
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    Re: Customer Quality Driven Test Strategies

    [ QUOTE ]
    Getting Customer Involved early and getting feedback from them on regular basis which would help us in delivering better Quality Products.

    [/ QUOTE ]
    Sounds like a reasonable proposition, I've just never heard of this in connection with the phrase "Customer Quality Driven Test Strategies".
    Joe Strazzere
    Visit my website: AllThingsQuality.com to learn more about quality, testing, and QA!

  6. #6
    SQA Knight
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    Re: Customer Quality Driven Test Strategies

    [ QUOTE ]
    How and when can we involve of our customer on all different phases of Software Life Cycle apart from Requirement and UAT.
    Getting Customer Involved early and getting feedback from them on regular basis which would help us in delivering better Quality Products. That is what topic speaks of I feel. Please let me know your thoughts on same.


    [/ QUOTE ]

    I recommend reading up on a lot of Google's articles on Pretotyping. http://googletesting.blogspot.com/20...f-testing.html (also see other articles with the same tags). The idea is getting customer testing in very early, testing mockups, etc.. And even going so far as saying it might be better to release buggy code to select customers early to make sure you're building the right thing first than building it right.
    David Lai
    SDET / Consultant
    LinkedIn profile

  7. #7
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    Re: Customer Quality Driven Test Strategies

    [ QUOTE ]
    And even going so far as saying it might be better to release buggy code to select customers early to make sure you're building the right thing first than building it right.

    [/ QUOTE ]

    Hey, it worked for Microsoft!!
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  8. #8
    SQA Knight
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    Re: Customer Quality Driven Test Strategies

    [ QUOTE ]
    [ QUOTE ]
    And even going so far as saying it might be better to release buggy code to select customers early to make sure you're building the right thing first than building it right.

    [/ QUOTE ]

    Hey, it worked for Microsoft!!

    [/ QUOTE ]

    It's a very valid strategy for free services like facebook. Especially when people give free bug reports by posting on their status "New Facebook Sucks."
    David Lai
    SDET / Consultant
    LinkedIn profile

  9. #9
    SQA Knight
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    Re: Customer Quality Driven Test Strategies

    [ QUOTE ]
    And even going so far as saying it might be better to release buggy code to select customers early to make sure you're building the right thing first than building it right.

    [/ QUOTE ]

    Umm... I guess I'm showing my age. But isn't this what we used to call Beta Testing. A rose by anyother name I guess. [img]/images/graemlins/grin.gif[/img]
    Jim
    -------------------------------------------
    For all the general stuff to know about QA/Test go here http://www.softwareqatest.com/

  10. #10
    SQA Knight
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    Re: Customer Quality Driven Test Strategies

    This is somewhat different than a traditional beta. In facebook's case, they have famous for not having a QA department, so it's (formally) untested code going straight out to the customers without their knowledge.
    David Lai
    SDET / Consultant
    LinkedIn profile

 

 
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