I have been asked to Design the Testing (support) process after implementation (for a banking project), ie Business As Usual Testing.
At present, the migration is going on. The challange is that Business users group is very novice and hence SIT and UAT is not going great. Loads of areas are not covered and too many defects are deferred!!
Also the development support (in production) is not finalised yet.
In this scenario, I have been given the task to come up with a plan.
Anything related to BAU testing is very much appreciated.
PS: Not sure if I have to post this in some other section of this forum too!