how effective is the process
whats the win and fail ratio with the process
is it fully followed and implemented.
What are the shortcomes in it.
As process and quality go hand in hand there is always a chance to improve.
Give us an example of a process you want to measure and I'm sure we'll come up with some good metrics.
Life should NOT be a trip to the grave with the intention of arriving safely in an cool and well preserved body, but rather to skid in, chocolate in one hand, beer in the other, body wrecked, totally worn out and screaming WOO HOO what a ride!