In my current workplace we decided to start working with a new bug-tracking tool.
I know there are many options, especially when you are looking for a free tool only.
I will be grateful for any sugetion from you, and I'll try to write the most important requirements we have for the free tool.
The most important for us are:
1. While reporting a defect you must do steps in a constant flow.Should be able to include all defect parameters such as severity, priority, date and time, environment etc.
2. To have a strong Email notification system (Such as in Rational ClearQuest)
3. To have the ability to save filters/Queries (As in CQ - Filtering bigs and saving the filter for the next uses)