I'm trying to upgrade to Crystal Reports v10 Professional Edition from 8.0. The install seems to go OK until I try to create a new report format. I click "Author Report" and get the message:
"Problems creating new report format.
Currently installed Crystal Reports Engine 8.0 is not supported."
Any ideas? I've been unable to find anything on the web that helps (yet). Thanks
"When you find a big kettle of crazy, it's best not to stir it" - Scott Adams
I am going to make a couple of assumptions here:
1. You are upgrading Crystal Reports
2. You have Clearquest and you are attempting to create a report in Clearquest.
I would suggest that you look at:
a. Does the Clearquest release that you are using support using Crystal reports - the quickest way to find this out is to contact Clearquest Help.
b. If your version of Clearquest does support R10 Crystal reports is there any setting in Clearquest that needs to be changed so that Clearquest knows that you are using the upgraded Crystal Reports
I have not failed. I've just found 10,000 ways that won't work" --Thomas Edison